Selling is simple on the Clothes Agency 

Wherever you are in the world. Whether it's London, New York, Montreal, Paris or Melbourne, all you have to do is register as a member and as soon as you've joined you can start selling!

How to list an item for sale

1. Log into your account
2. Go to ‘My Account’
3. Go to ‘My Sales’ section and select ‘List an item’
4. Fill in the required fields and select from the drop down lists, this includes the description, designer, size, plus up to SIX photos - (ALL included in the listing price).
5. After you've completed each item, you'll be given the opportunity to ‘Check your listing details’ and either enter more items, edit your item, or continue to checkout. Once you're satisfied with your entry, all you have to do is to proceed to checkout. 
6. If you do not wish to proceed to the listing checkout immediately, all the items you have entered, may be stored in ‘My sales’ and ‘Listings to pay for’, for a period of up to fourteen days. However, we do recommend you complete the listings by this time, as Clothes Agency may remove any dormant items after this period.  Please note: Any items that have not been set live will not appear for general sale, until such time as the checkouthas been completed.
7. The Clothes Agency uses the financial services of WorldPay for all listings fees – this payment method is completely safe and secure.

   Listing fees	Renewal fees (Automatic)	Cancellation procedure
   Pay as you go - listing fee Per Item at only £1.25	Every 28 days	Delete items on sale within your sale period, at least a day before your next payment due date (available to view on each item listed).
   Quarterly in advance - listing fee for unlimited items at only £40 a month	Every 3 months	Delete items on sale within your sale period, at least a day before your next payment due date and let us know you would like to cancel at contact@clothesagency.com

8. Once the payment has been processed your listing will appear on the Site instantly!

How to monitor your item(s) for sale
Once your items are live during the selling period, you'll be able to monitor your item(s) by logging in and checking your catalogue via ‘I'm selling it’.

You can check next payment due date
Against each itemwhich will show your next payment due date, as well as the number of times your item has been viewed by other Members, (if the number is low - perhaps you may consider reviewing the price, your Returns Policy, or even improving the photos!).

Questions from potential buyers
You may be sent questions from potential buyers - so don't forget to log back in on a regular basis and check ‘My messages’. They will also show up in the top right hand corner of the site once you have logged in and you’ll be notified that you have a new message via your email address

Offers from potential buyers
Clothes Agency also has a great selling and buying tool ‘Make me an offer’. This is available to registered buyers who wish to make an offer to a seller with items in their catalogue. By making an offer, sellers will initiate a new message via the ‘My messages’ section. Once received, you can respond to the offer via ‘My messages – if you accept the offer, the price of the item will automatically change to represent the revised offer and the buyer will be automatically notified so that they can instantly process their order and payment.

How to edit your item(s) on sale
It's easy to edit any item for sale at any time during a selling period (once sold, it will not be possible to do so). Simply click on ‘I'm selling it’and then choose ‘Edit item’ on the relevant listing. This will enable the same screen you saw when first listing the item, so you'll be able to make any changes from this area - don't forget to save!

What to do when your item sells
When your item has sold, you'll receive an email alert which will contain the title of the piece sold, the buyer’s name, address and their registered email. You will also be informed of the buyer’s chosen payment method. The item will then automatically move from ‘I'm selling it’ to ‘I sold it’(within your sales menu) and can be viewable any time until you choose to delete it from that section.

Cheque payments
If the buyer has chosen to pay via cheque, you'll need to email them with details on how to proceed.

PayPal payments
If the buyer has chosen PayPal, they will have already sent a direct payment to your PayPal account. You'll receive an email from PayPal informing you of the funds transfer and all you have to do is to email the buyer to acknowledge receipt and ship their purchase.

Feedback
This is an important part of your community, so don't forget to leave feedback for your buyer! In turn they will no doubt return the favour, but if they forget to do so, you can always drop them a gentle reminder by sending them a message. To do this easily and quickly, log in and go to I sold it. Across the top of each item sold, you will see the buyer's username, the date sold, as well as a quick link which enables you to send the buyer a message via the message centre.

Deletions
You can delete your items anytime via ‘I'm selling it’ and clicking on ‘Delete’ and then choosing the required confirmation. Please note, once set live, all listings are live until deleted (or sold). Once a listing period has begun, pro-rata refunds cannot be claimed. Clear indication is given on every listing with regards to the next payment due and it is entirely the responsibility of the seller to manage each individual catalogue. It is not possible to request admin to make deletions on the seller's behalf. 

We wish you all the very best with your sales!! If you have any queries, email us at contact@clothesagency.com - and a member of our customer service team will get back to you as soon as possible.

Terms & Conditions apply.