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How to sell
How To List An Item For Sale:
Selling is simple on The Clothes Agency and you can enjoy success wherever you are in the world. Whether it's London, New York, Montreal, Paris or Melbourne, all you have to do first is register as a Member - it's absolutely free and as soon as you've joined you can start selling!
The biggest advantage is that once your sale is complete, Clothes Agency wants you to enjoy that success and so it doesn't charge ANY end of sale commissions - so that entire sale price is YOURS!
The biggest advantage is that once your sale is complete, Clothes Agency wants you to enjoy that success and so it doesn't charge ANY end of sale commissions - so that entire sale price is YOURS!
How To List An Item For Sale:
Once logged on, by selecting list an item from within the my sales menu, you'll automatically be taken through to the listing process. From here you select the gender you need Ladies; Gentlemen or Children.
It's then a simple procedure to continue through by entering all the information for the item you'd like to sell. This includes the description, designer, size, plus up to SIX photos - (ALL included in the listing price - there are no hidden charges on this website!)
Note: By selecting Selling tips, you'll be able to get some great ideas as to how you can make the best of your listings - but don't forget, it’s very important to complete every starred* category i.e. Postage.
PAYPAL PAYMENTS: If you wish to include Paypal as one of your chosen methods of acceptable payment – then it's VITAL that you enter your Paypal account name within my account and my details. There is a very clear box in which to enter this information so please, do so! If you fail to enter this account name for PayPal you will NOT be able to choose Paypal as a method of payment.
Selling & returns policy - This is an important part of your listing and the more flexible it is, the more likely you will be to make a sale. Each time you list an item, we'll invite you to enter your policy, which will include your payment and shipping policies, as well as offering a fair returns structure.
Note: For your convenience, your Selling and Returns Policy may also be stored at the my details location within the my account menu. If you enter your policy here, it will remain your default entry until such time as you choose to change it. This will save you the bother of having to re-type it every time you register a new item! Our recommended Selling & returns policy - tips can help you choose your personal terms.
After you've completed each item, you'll be given the choice of either entering more items, editing your item, or continuing to the checkout process. Once you're satisfied with your entry, all you have to do is to proceed to checkout where indicated and once the payment has been processed, your listing will appear on the Site instantly!
It's then a simple procedure to continue through by entering all the information for the item you'd like to sell. This includes the description, designer, size, plus up to SIX photos - (ALL included in the listing price - there are no hidden charges on this website!)
Note: By selecting Selling tips, you'll be able to get some great ideas as to how you can make the best of your listings - but don't forget, it’s very important to complete every starred* category i.e. Postage.
PAYPAL PAYMENTS: If you wish to include Paypal as one of your chosen methods of acceptable payment – then it's VITAL that you enter your Paypal account name within my account and my details. There is a very clear box in which to enter this information so please, do so! If you fail to enter this account name for PayPal you will NOT be able to choose Paypal as a method of payment.
Selling & returns policy - This is an important part of your listing and the more flexible it is, the more likely you will be to make a sale. Each time you list an item, we'll invite you to enter your policy, which will include your payment and shipping policies, as well as offering a fair returns structure.
Note: For your convenience, your Selling and Returns Policy may also be stored at the my details location within the my account menu. If you enter your policy here, it will remain your default entry until such time as you choose to change it. This will save you the bother of having to re-type it every time you register a new item! Our recommended Selling & returns policy - tips can help you choose your personal terms.
After you've completed each item, you'll be given the choice of either entering more items, editing your item, or continuing to the checkout process. Once you're satisfied with your entry, all you have to do is to proceed to checkout where indicated and once the payment has been processed, your listing will appear on the Site instantly!
(ClothesAgency.com uses the financial services of World-Pay for all listings fees – this payment method is completely safe and secure.)
Our listing fees are amongst the most reasonable and uncomplicated on the Internet:
| Listing Fee Per Item (Per Item) | Renewal Fees (Automatic) |
| £1.25 (Inc. VAT 17.5%) | Every 28 days |
NO ‘END OF SALE’ COMMISSIONS!! ~ NO HIDDEN 'EXTRAS'!!
CLICK HERE TO COMPARE CLOTHES AGENCY LISTING FEES TO THOSE OF eBAY
If you do not wish to proceed to the Listing Checkout immediately, all the items you have entered, although not visible to other Members, may be stored in my sales menu and listings to pay for, for a period of up to fourteen days. However, we do recommend you complete the listings, as Clothes Agency may remove any dormant items after this period.
Please note: Any items that have not been paid for will not appear for general sale, and therefore should not be sold through the Site until such time as the checkout has been completed.
How To Monitor Your Item(s) For Sale:
During the selling period, you'll be able to monitor your item(s) by logging in and checking your catalogue via I'm selling it.
Simply click on More Details and across the top each item there is a clear banner that indicates your next payment due date, as well as the number of times your item has been viewed by other Members, (if the number is low - perhaps you may consider reviewing the price, your Returns Policy, or even improving the photos!).
You may also be sent questions from potential buyers - so don't forget to log back in on a regular basis and check my messages!
NEW! Clothes Agency has introduced a new selling and buying tool; Make Me An Offer. This is now available to registered buyers who wish to make an offer to a seller with items in their catalogue. By making an offer, sellers will initiate a new message via the my messages system, placing their offer for an item they're interested in purchasing. Once received, you can respond to the offer via my messages - but don't forget to edit the price of your item if you do decide to accept the offer, so the seller can instantly process their order and payment!
How To Edit Your Item(s) For Sale:
It's easy to edit any item for sale at any time during a selling period (once sold, it will not be possible to do so). Simply click on I'm selling it and then choose edit item on the relevant listing. This will enable the same screen you saw when first listing the item, so you'll be able to make any changes from this area - don't forget to save!
What To Do When Your Item Sells.
When your item has sold, you'll receive an email alert which will contain the title of the piece sold, the buyer’s name, address and their registered email. You will also be informed of the buyer’s chosen payment method.
The item will then automatically move from I'm selling it to I sold it (within your sales menu) and can be viewable any time until you choose to delete it from that section.
Cheque Payments: If the buyer has chosen to pay via cheque, you'll need to email them with details on how to proceed.
Paypal Payments: If the buyer has chosen Paypal, they will have already sent a direct payment to your Paypal account. You'll receive an email from Paypal informing you of the funds transfer and all you have to do is to email the buyer to acknowledge receipt and ship their purchase!
My To Do List
To help manage selling accounts, sellers can use their my to do list (in the my sales menu) and from here it will be possible to see if there any listings to set live; any items still to ship, or any Feedback to be left. It's a great mangement system!
Feedback
This is an important part of your community, so don't forget to leave Feedback for your buyer! In turn they will no doubt return the favour, but if they forget to do so, you can always drop them a gentle reminder by sending them a message. To do this easily and quickly, log in and go to I sold it. Across the top of each item sold, you will see the buyer's username, the date sold, as well as a quick link which enables you to send the buyer a message via the message centre.
Deletions
It is entirely up to each seller to decide when a listing should be terminated and this can be done via I'm selling it and clicking on delete item and then choosing the required confirmation. Note: Once set live, all listings are automatically viewed as 'good until deleted'. Once a listing period has begun, pro-rata refunds are not available. Clear indication is given on every listing with regards to the next payment due.
What the letters after a seller's name signify.
If you see letters after a seller's name, it signifies their type of membership:
P = Platinum Member. Many sellers and buyers have realised the benefits of 'Going Platinum' at The Clothes Agency and have upgraded their memberships. With TWO FREE sales listings per month, (and these can stay on selling catalogues for as long as necessary during the year's membership), eligibility to have your item displayed as one of the many Featured Items of the Day - FREE; a FREE use of the coded postage system; FREE monthly sales reports; and when you're ready to spend the hard-earned cash you've made a 10% discount on your first purchase (TD sellers only); FREE notification on newly discounted Top Drawer catalogues; FREE gift-wrapping service on purchases - plus much, much more. Click here to find out more!
SB = Small Business. A number of sellers on the Clothes Agency are registered as a Small Business, which means they benefit hugely from the upgrade. These benefits include heavily reduced listing fees, the ability to list more than one size/colour/item at a time, and the opportunity of being one of the many featured items of the day; and being featured as Small Business of the Month in our news pages! Click here for more details on how a Small Business account can help your selling success.
TD = Top Drawer. This signifies a catalogue that is being presently managed by our administration office, much the same as any High Street Dress Agency, where The Clothes Agency has accepted items on behalf of private clients who perhaps do not have access to a computer. Please note: As of February 2008, this service has now been significantly changed. It does not affect current Top Drawer catalogues. Click here for details of the new Top Drawer Service!
GOOD LUCK!! If you have any queries, email us at contact@clothesagency.com - a Member or our Customer Service Team will get back to you as soon as possible.
Terms & Conditions apply.
Please note: Any items that have not been paid for will not appear for general sale, and therefore should not be sold through the Site until such time as the checkout has been completed.
How To Monitor Your Item(s) For Sale:
During the selling period, you'll be able to monitor your item(s) by logging in and checking your catalogue via I'm selling it.
Simply click on More Details and across the top each item there is a clear banner that indicates your next payment due date, as well as the number of times your item has been viewed by other Members, (if the number is low - perhaps you may consider reviewing the price, your Returns Policy, or even improving the photos!).
You may also be sent questions from potential buyers - so don't forget to log back in on a regular basis and check my messages!
NEW! Clothes Agency has introduced a new selling and buying tool; Make Me An Offer. This is now available to registered buyers who wish to make an offer to a seller with items in their catalogue. By making an offer, sellers will initiate a new message via the my messages system, placing their offer for an item they're interested in purchasing. Once received, you can respond to the offer via my messages - but don't forget to edit the price of your item if you do decide to accept the offer, so the seller can instantly process their order and payment!
How To Edit Your Item(s) For Sale:
It's easy to edit any item for sale at any time during a selling period (once sold, it will not be possible to do so). Simply click on I'm selling it and then choose edit item on the relevant listing. This will enable the same screen you saw when first listing the item, so you'll be able to make any changes from this area - don't forget to save!
What To Do When Your Item Sells.
When your item has sold, you'll receive an email alert which will contain the title of the piece sold, the buyer’s name, address and their registered email. You will also be informed of the buyer’s chosen payment method.
The item will then automatically move from I'm selling it to I sold it (within your sales menu) and can be viewable any time until you choose to delete it from that section.
Cheque Payments: If the buyer has chosen to pay via cheque, you'll need to email them with details on how to proceed.
Paypal Payments: If the buyer has chosen Paypal, they will have already sent a direct payment to your Paypal account. You'll receive an email from Paypal informing you of the funds transfer and all you have to do is to email the buyer to acknowledge receipt and ship their purchase!
My To Do List
To help manage selling accounts, sellers can use their my to do list (in the my sales menu) and from here it will be possible to see if there any listings to set live; any items still to ship, or any Feedback to be left. It's a great mangement system!
Feedback
This is an important part of your community, so don't forget to leave Feedback for your buyer! In turn they will no doubt return the favour, but if they forget to do so, you can always drop them a gentle reminder by sending them a message. To do this easily and quickly, log in and go to I sold it. Across the top of each item sold, you will see the buyer's username, the date sold, as well as a quick link which enables you to send the buyer a message via the message centre.
Deletions
It is entirely up to each seller to decide when a listing should be terminated and this can be done via I'm selling it and clicking on delete item and then choosing the required confirmation. Note: Once set live, all listings are automatically viewed as 'good until deleted'. Once a listing period has begun, pro-rata refunds are not available. Clear indication is given on every listing with regards to the next payment due.
What the letters after a seller's name signify.
If you see letters after a seller's name, it signifies their type of membership:
P = Platinum Member. Many sellers and buyers have realised the benefits of 'Going Platinum' at The Clothes Agency and have upgraded their memberships. With TWO FREE sales listings per month, (and these can stay on selling catalogues for as long as necessary during the year's membership), eligibility to have your item displayed as one of the many Featured Items of the Day - FREE; a FREE use of the coded postage system; FREE monthly sales reports; and when you're ready to spend the hard-earned cash you've made a 10% discount on your first purchase (TD sellers only); FREE notification on newly discounted Top Drawer catalogues; FREE gift-wrapping service on purchases - plus much, much more. Click here to find out more!
SB = Small Business. A number of sellers on the Clothes Agency are registered as a Small Business, which means they benefit hugely from the upgrade. These benefits include heavily reduced listing fees, the ability to list more than one size/colour/item at a time, and the opportunity of being one of the many featured items of the day; and being featured as Small Business of the Month in our news pages! Click here for more details on how a Small Business account can help your selling success.
TD = Top Drawer. This signifies a catalogue that is being presently managed by our administration office, much the same as any High Street Dress Agency, where The Clothes Agency has accepted items on behalf of private clients who perhaps do not have access to a computer. Please note: As of February 2008, this service has now been significantly changed. It does not affect current Top Drawer catalogues. Click here for details of the new Top Drawer Service!
GOOD LUCK!! If you have any queries, email us at contact@clothesagency.com - a Member or our Customer Service Team will get back to you as soon as possible.
Terms & Conditions apply.
       
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