Postal insurance

Postal insurance

Insurance benefits both the seller and buyer by offering protection against items going missing or being damaged in the post.

As a seller, imagine your dismay if your item never arrives with the buyer and you have to offer a full refund, as well as being left with the loss of the garment.

As a buyer, you will be safe in the knowledge that if the item is damaged or lost, you'll be able to claim a full refund.

Private Sellers:

We highly recommend that all private sellers offer some sort of insurance coverage to buyers by sending an item via registered delivery, whether it is through the Postal Service or a Delivery Service. It is up to the seller and buyer to negotiate the extra coverage if required.

Please note: Clothes Agency cannot accept responsibility in the event of loss or damage during transit when the transaction is between a private seller and buyer.

Top Drawer Catalogues:

Clothes Agency strives to offer it's members the best service available when offering items for sale through the Top Drawer catalogues and has therefore secured extremely competitive rates for safe carriage/postal insurance.

When ordering from a Top Drawer catalogue (easily recognisable by clicking on Meet The Seller, as well as (TD) after the Seller name), insurance may be selected at the point of buyer's checkout and payment. This small surcharge will be automatically added to the total and may be de-selected if so desired.

Clothes Agency highly recommends that insurance is taken when making a purchase through the Top Drawer catalogues. If insurance is not taken, no responsibility is assumed following shipment as proof of posting is always acquired.

NB: Remember, items must be sent by registered or recorded delivery if using the insurance option, so don't forget to figure that extra small cost into your price. (At 1st September 2007, this is 64p in the UK - this figure may differ elsewhere, please check.) If Recorded or Special Delivery cannot be proven any claim will be unsuccessful.

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